Ticketing Instructions

To get closer to earning Business Extra travel rewards, all you have to do is make sure your Business Extra account number appears on all of your tickets.

Book a Flight

*To ensure that the account number is added to all future bookings booked through aa.com, have employees save the Business Extra account number in the Reservation Preferences section of their personal profile on aa.com.

Existing Reservations

If you already have a reservation with American Airlines, e-mail Business Extra Customer Service or call 1-800-457-7072, 8:00 a.m. - 7:00 p.m. CDT, M - F to add your account number.

The Business Extra® program allows members to receive credit for tickets purchased through their travel agency provided the Business Extra account number is in the "Tour Code" box or the "OSI Field" of each eligible ticket. American Airlines will track flown revenue automatically through the Business Extra Account Number.

Partner Travel Now Eligible for Business Extra Points!

Customers can now earn Business Extra points on British Airways and Iberia prime and codeshare flights ticketed by British Airways, Iberia or American Airlines. Tickets must be issued on American Airlines 001, British Airways 125 or Iberia 075 ticket stock in order to earn Business Extra points.

Note 1: On British Airways 125 or Iberia 075 ticket stock, the Business Extra account number should be input in the "OSI Field" of the reservation; formats below.

Note 2: All applicable ticketing rules still apply. Tickets issued on 001 ticket stock must contain at least one American Airlines or American Eagle flight segment.

What Are The Formats To Input The Business Extra Account Number In The "Tour Code" Box?

Here are the formats to input the Business Extra account number in the Tour Code Box. In the examples below, the Business Extra account number is 123456, and there are no spaces in any of these formats.

• SABRE: W‡UN*C123456
• APOLLO: T:$BITC123456
• WORLDSPAN: 5-ITC123456
• AMADEUS: FT*C123456
• GALILEO: TMU1TC123456

What Are The Formats To Input The Business Extra Account Number In The "OSI Field"?

Here are the formats to input the Business Extra account number in the OSI field. In the examples below, the Business Extra account number is 123456.

Reminder: On British Airways 125 or Iberia 075 ticket stock, the Business Extra account number should be input in the OSI Field of the reservation. This can be done upon initial creation of the record or added to an existing reservation.

• SABRE: 3OSI YY C123456 (can also be entered as 4OSI C123456)
• APOLLO: Ħ:3OSI YY C123456
• WORLDSPAN: 3OSI YY C123456
• AMADEUS: OS YY C123456
• GALILEO: SI.YY*C123456

Please enter "Business Extra Member" in line one of the PNR phone field. This will ensure proper recognition of the traveler.

Questions?

• US/Canada agencies: please call 1-800-457-7072 or send an email to Business.Extra@aa.com
• Mexico agencies: please contact your account manager or your local sales office or send an email to Business.Extra@aa.com
• Agencies located outside of the US, Canada, and Mexico: Please contact your local American Airlines Reservations office.