To get closer to earning Business Extra travel rewards, all you have to do is make sure your Business Extra account number appears on all of your tickets.
Online
While logged into your
American Airlines account on www.aa.com, input your Business Extra account number in section provided on the Passenger Details page during the booking process*.
By Phone
Call American Airlines reservations at
1-800-433-1790 and ask an agent to place your
Business Extra account number on each eligible ticket.
Ticket Counter
Provide your Business Extra account number to the agent at an American Airlines airport ticket counter.
*To ensure that the account number is added to all future bookings booked through www.aa.com, have employees save the Business Extra account number in the Reservation Preferences section of their personal profile on www.aa.com.
If you already have a reservation with American Airlines, e-mail Business Extra Customer Service or call 1-800-457-7072, 8:00 a.m. - 5:00 p.m. CDT, M - F to add your account number.
Effective February 1, 2014, your customers can now earn Business Extra points on all US Airways flights. Tickets must be issued on American Airlines 001 ticket stock in order to earn Business Extra points.
All applicable ticketing rules still apply. Tickets issued on 001 ticket stock must contain at least one American Airlines or American Eagle flight segment.
The Business Extra℠ program allows you to receive credit for tickets purchased through your travel agency. However, in order for these tickets to be eligible, you must ensure that your travel agent places your Business Extra account number in the "Tour Code" box or the "OSI Field" of each eligible ticket issued on your behalf.
Be sure to give a copy of this page to your travel agent to ensure that you receive full benefit of the Business Extra program!
Dear Travel Industry Partner:
Your corporate account has just enrolled in the Business Extra program, the incentive program that rewards companies for using American Airlines, American Eagle®, US Airways and US Airways Express℠ for their business travel needs.
This exclusive point-based program is designed to reward companies based on their monthly American Airlines, American Eagle®, US Airways and US Airways Express℠ flown revenue. Your clients are able to redeem Business Extra points for a variety of awards,including travel awards to any worldwide American Airlines destination, Admirals Club® memberships, and AAdvantage Gold® appointments.
The Business Extra program is a great tool for your corporate client because it is another value-added service you can provide to make business travel more rewarding for them. As their designated travel agent, you play a crucial role in their success. The calculation of Business Extra points awarded to your clientis based upon their tracked revenue. Your client will receive the Business Extra points to which they are entitled provided that their Business Extra account number is placed in the "Tour Code" box. It is critical that you use the correct ticketing entry to ensure that your client receives all the Business Extra points to which they are entitled.
American Airlines will track flown revenue automatically through your client's Business Extra Account Number.
What Are The Formats To Input The Business Extra Account Number In The "Tour Code" Box?
Here are the formats used by the major Computer Reservation Systems to input the Business Extra account number in the Tour Code Box. Please note that in the examples below, we have used the fictitious Business Extra account number, 123456.
| SABRE: | W‡UN*C123456 |
| APOLLO: | T:$BITC123456 |
| WORLDSPAN: | 5-ITC123456 |
| AMADEUS: | FT*C123456 |
| GALILEO: | TMU1TC123456 |
Note: There are no spaces in any of the formats above.
What Are The Formats To Input The Business Extra Account Number In The "OSI Field"?
Here are the formats used by the major Computer Reservation Systems to input the Business Extra account number in the OSI field. Please note that in the examples below, we haveused the fictitious Business Extra account number, 123456.
| SABRE: | 3OSI AA C123456 (can also be entered as 4OSI C123456) |
| APOLLO: | Ħ:3OSI AA C123456 |
| WORLDSPAN: | 3OSI AA C123456 |
| AMADEUS: | OS AA C123456 |
| GALILEO: | SI.AA*C123456 |
Reminder: Please enter "Business Extra Member" in line one of the PNR phone field. This will ensure proper recognition of the traveler.
SABRE Entry: 90/_BUSINESS EXTRA MEMBER
Disclaimer: Business Extra is not responsible for any CRS format changes. Travel agents should always double check ticketing formats. They should contact their CRS Ticketing Help desks with any questions related to ticketing formats.
Note: When the American Express® / Business Extra℠ Corporate Card is used to purchase tickets on American Airlines, American Eagle®, US Airways and US Airways Express℠ the flight will be credited to the company's Business Extra account automatically.
We are very excited that you are assisting your client to reap the benefits of the Business Extra program, and we appreciate your support!
If you have any questions, please contact Business Extra Customer Service:
American Airlines reserves the right to change the Business Extra program at any time. View current program terms and conditions for details.
