Upgrade awards

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Premium cabin upgrades

Enjoy an elevated travel experience on American Airlines and American Eagle® flights with one of three different upgrade options:

image of man sleeping in Business Extra

U.S. domestic one-segment upgrade

650 points

Redeem now »

International one-way upgrade on a full fare

1,200 points

Redeem now »

International one-way upgrade on a discounted fare

3,100 points

Redeem now »

How to redeem points for upgrade awards


  1. From the award chart, find the applicable award region and select 'Redeem Now'. You'll receive an upgrade certificate via email. Watch a demo »

  2. After your flight reservation is ticketed, upgrades can be requested online at business.aa.com Opens another site in a new window that may not meet accessibility guidelines, or by phone:


Travel agencies can add the upgrade segment to the passenger's reservation, but must call in to obtain authorization. Watch a demo »

Customer spotlight

We use our points for last-minute travel between our two locations, flight upgrades, my Admirals Club membership and bonuses for my employees.

— Neal Gottlieb
Three Twins Ice Cream
Business Extra member since 2009

View more Customer spotlights »

Upgrade certificate Q & A

Are upgrade awards valid for travel on partner airlines? This content can be expanded
Can upgrades be used on any ticket type? This content can be expanded
How long are upgrade awards valid? This content can be expanded
Can points be reinstated after redeeming an award? This content can be expanded