News and information
Together, we can make a difference
Many Business Extra members are looking for ways to support small businesses and make an impact in their communities or around the world. Members can now gift points to nonprofit organizations and, for a limited time, to fellow Business Extra members who have requested support.
Together, we can make a difference. To do our part, we're giving 250,000 points to minority-owned businesses and 250,000 points to nonprofit organizations that seek to improve stability, health and care for global citizens in need through the airline's Our Social Good program. Additionally, American will match up to an additional 500,000 points based on member contributions through July 31, 2020, for a total of up to 1 million points awarded by the airline. Your generous contributions will help support these organizations' future travel needs.
Members seeking assistance with travel expenses are invited to submit an application to receive points. Special consideration will be given to minority-owned, women-owned, LGBTQ-owned and veteran-owned businesses.
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Change fees waived on award travel
To rebook your trip, call our team at 800-457-7072 to cancel your existing reservation before your original departure date. provide your new travel dates by December 31, 2020 and we'll process this one-time change fee waiver.
View current travel waivers
Online award booking is here
Booking award travel just got easier with American Airlines For Business.
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Real ID requirement
Beginning October 1, 2021, every air traveler 18 years of age and older will need a REAL ID-compliant driver's license, state-issued enhanced driver's license, or another acceptable form of ID to fly within the United States.