Missing points on individual flights?
If you don't see a flight or points shown on the Flights tab of the account statement, fill out the form below to request credit for any flight taken within the last 12 months since joining the Business Extra program.
You may request credit for flights:
- Flown within the last 12 months
- Issued and operated on 001 (AA) ticket stock and flown on American Airlines, American Eagle® or codeshare flights (AA*) operated by British Airways, Iberia, Finnair, Japan Airlines, or Qantas Airways
- Issued on British Airways 125 (BA) ticket stock, Iberia 075 (IB) ticket stock, and Japan Airlines 131 (JL) ticket stock
Unfortunately, flights taken prior to enrollment in the Business Extra program are not eligible for flight credit.