Japan Airlines
Earn and redeem points with Japan Airlines
Regions
Earn and redeem Business Extra points for travel on Japan Airlines within Asia and between Asia and:
- Canada
- Europe
- South Pacific
- U.S.
Affiliate airlines
- J-Air
- Japan Transocean Air
Earn points
To earn Business Extra points when you fly on Japan Airlines marketed and operated flights as well as Japan Airlines codeshare flights operated by other carriers including oneworld® carriers and affiliates:
- Book an eligible Japan Airlines flight using the American Airlines For Business booking tool and enter your Business Extra account number during booking
- Add your Business Extra account number to your Japan Airlines traveler profile and book eligible travel directly with Japan Airlines
- Fly an eligible Japan Airlines route
Redeem points
Business Extra members have three options for redeeming points for round-trip flight awards on partner airlines, including Japan Airlines:
- PlanAhead awards starting at 2,000 points
- Anytime awards starting at 5,000 points
- Partner awards starting at 3,000 points
Flight credit request
If you don't see a flight or points shown on the Flights tab of your account statement, complete the flight credit request form to request credit for any flight taken within the last 12 months since joining the Business Extra program.
You may request credit for flights:
- Flown within the last 12 months
- Issued and operated on 001 (AA) ticket stock and flown on American Airlines, American Eagle® or codeshare flights (AA*) operated by British Airways, Iberia, Finnair, Japan Airlines, or Qantas Airways
- Issued on British Airways 125 (BA) ticket stock, Iberia 075 (IB) ticket stock, and Japan Airlines 131 (JL) ticket stock
Contact information
Business Extra customer service
800-457-7072
business.extra@aa.com
Japan Airlines
800-525-3663
Japan Airlines