Contact us

U.S. and Canada

Contact Business Extra customer service at 800-457-7072 or email business.extra@aa.com, 8:00 a.m. - 7:00 p.m. (CT) Monday - Friday. To make or change your reservation, contact Meeting Services Desk at 800-433-1790, 7:00 a.m. - 11:00 p.m. (CT) Monday through Friday and 7:00 a.m. - 8:00 p.m. (CT) Saturday and Sunday.

Outside the U.S. and Canada

Contact Business Extra customer service via email at business.extra@aa.com or your local American Airlines reservations Opens another site in a new window that may not meet accessibility guidelines or ticket Opens another site in a new window that may not meet accessibility guidelines office.

Missing credit for a flight?

Please complete the Flight Credit Request form.